Sam Harrop Wine is committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of website use.
In addition to the purposes set out in this privacy statement, we may also collect, use and share your personal information where we are required or allowed to by law (for example, with government agencies), or where you have given your consent. We may also share personal information about you where we think this is necessary to enforce any legal rights we may have, or to protect the rights, property and/or safety of you or others.
In some circumstances you do not have to provide us with the personal information we ask for. However please be aware that if you do not provide information we have requested we may not be able to assist you or provide you with services.
We do occasionally update this Policy so please do return and review this Policy from time to time.
INFORMATION WE COLLECT
In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:
Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase. .
Information provided to us when our visitors communicate with us electronically for any reason.
USE OF COOKIES
Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Please note that no personally identifiable information is recorded.
We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
WHAT WE DO WITH YOUR INFORMATION
Hosting events
SHW runs a number of events related to educating and empowering our customers around wine. As part of this, we collect the personal information we need to administer and run the event (such as the name, contact details and dietary or accessibility requirements of attendees). Where we take payment for these events we do not collect credit card numbers. Any payments are done on via our the secure third party payment services on our website. We may take and publish photographs or video of event attendees on our website and social media channels. We will not however use these photographs or video in our print marketing without your prior permission.
If you attend a SHW event we will sometimes ask to share your name and contact details with others (for example, with the wineries who participated in a particular event), and send you relevant information afterwards (unless you tell us not to).
Research, marketing and media
To promote and sell SHW we carry out marketing activities. To facilitate these activities we may collect personal information from you when you interact with us on our website or via social media, participate in an interview, media event or webinar, or when you enter our competitions or promotions.
We may also collect personal information about you when you publicly post or engage with us on social media platforms, or make contact us in other ways.
Website visitors
The information we collect is used for our own use in developing our website. In addition, we may use the information for the following purposes:
To provide you with information relating to our website, products or our services that you request from us.
To provide you with information on other products that we feel may be of interest to you.
To meet our contractual obligations to you.
To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.
If you are a new customer, we will only contact you or allow third parties to contact you when you have provided consent and only by those means you provided consent for.
If you do not want us to use your data for our or third parties use then you will always have the option to object to such use.
Social media cookies
We use social media on some sections of our website to help communicate our messages and give you the best experience – e.g. Facebook and Twitter plugins, and the YouTube videos we embed.
These social media services have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use of persistent session cookies. If you are logged in to those services (including any Google service) while using our site, their tracking will be associated with your profile with them.
STORING YOUR PERSONAL DATA
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site are encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
DISCLOSING YOUR INFORMATION
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We may also disclose your personal information to third parties:
Where we sell any or all of our business and/or our assets to a third party.
Where we are legally required to disclose your information.
To assist fraud reduction and minimise credit risks.
ACCESS TO INFORMATION
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@samharropwine.com.
CONTACTING US
If you have any questions or queries relating to this Privacy Policy then please contact us at info@samharropwine.com
